For partners

Our sales team is always at your disposal.

Ad-hoc flights

Do you wish to order a flight? Do you have a need to rent Boeing 737 or Airbus A320?

Our experienced sales team will respond your request as soon as possible to prepare an appropriate offer to you. A substantial experience with the operation of ad-hoc flights had been drawn by us in many years. Our service is used not only by clients of travel agencies, however, the flights are being regularly ordered by respected international companies, global, humanitarian and sport organizations. We operate our flights globally.

Contact for ordering ad-hoc flight

Lease of airplanes with a crew (ACMI wet/dry lease)

  • Activity similar to the charter carriage by air based on the lease of airplanes with a crew, maintenance and third party insurance.
  • Usual part of commercial policy of Travel Service.
  • Experience drawn in many years.

Contact: acmi@travelservice.aero ACMI team is available from 8:30 a.m. to 5:30 p.m. CET

Contact for ordering leased airplane with a crew (ACMI wet/dry lease)

Are you interested in making a group booking for charter flights of SmartWings?

Agencies

Travel agencies are offered a possibility to make an on-line booking by our on-line booking system. All needed is to send us an email to corporates@smartwings.com containing details on your agency particularly its name, address, telephone and contact email and login details will be sent you by us.

Book on-line by smartwings.com

Group booking

Please, contact us by this address: smartwings@aws-aws.com A group booking includes purchase of block of seats for carriage by air of at least 10 passengers travelling together on all parts of the route. Definition of names of passengers is not required in advance and they are permitted for amendment for free. A minimum and maximum duration of stay shall not be limited. One-way group booking may be made either. It shall not be possible to amend the flight date upon confirmation of the group.

We, in the Smartwing, do our utmost to facilitate the booking process to the maximum extend. It is sufficient to send an e-mail containing the information and our offer shall be sent in 72 hours the latest. In case of interest in a group booking, please, contact our exclusive sales representative, an Air World Services company by smartwings@aws-aws.com. To speed up processing procedure, please, do not omit an indication of the following:

  • destination you are travelling to,
  • number of seats,
  • arrival and departure dates and
  • your contact details.

Opposite to a number of low-cost airlines, the Smartwings flight ticket price includes not only the carriage by air as such, but the passenger check-in at the airport, baggage of 23 + 5 kg for free and refreshment aboard either.

Terms and Conditions of group sales

  • In case of sales to the groups up to 25 passengers, an irreversible deposit amounting to 10% of the price must be due in 5 days from the booking made. Each cancelled seat upon effecting payment of deposit within 21 days before departure shall be charged by a cancellation fee of 10% of the RT price a cancelled seat. A cancellation fee shall apply on the RT basis with the departure date at the first part of the route being a decisive one and the one-way booking remaining intact.
  • The remaining payment up to 100% of the RT price, cancellation fees potentially incurred and YQ + airport taxes must be paid within 21 days before departure. Each seat cancelled 21 days and less before departure shall be charged by a cancellation fee amounting to 100% of the RT price a cancelled seat. A cancellation fee shall apply on the RT basis with the departure date at the first part of the route being a decisive one and the one-way booking remaining intact. The YQ tax remains irreversible.
  • There is an extra deposit added to the group booking exceeding 25 passengers amounting to 50% in 6 weeks before departure. Moreover, for blocks exceeding 60 seats, an irreversible deposit due in 5 days upon the date of booking, shall increase to 25%.
  • Names of passengers must be submitted not later than three working days before the flight departure with any potential amendment possibly made in the working days from 9:00 a.m. to 5:00 p.m., albeit 24 hours before departure the latest.
  • No discounts for children from 2 years of age, youth, students or discounts for pensioners and discounts for the group guides are provided.

Thank you for contacting us.

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